Support

Something off?

Most problems are one of the few below. If yours is not, write to support@rundeck.app.

My iPhone cannot find my Mac

The pointer does not move

On the Mac: System Settings → Privacy & Security → Accessibility → turn on Rundeck. If it is already on, turn it off and on again after updating the app.

Three-finger swipes do not change desktop

Rundeck uses the Mac's own shortcuts. In System Settings → Keyboard → Keyboard Shortcuts → Mission Control, turn on “Move left a space”, “Move right a space”, Mission Control and Application windows.

The magnifier does not appear

It needs Screen Recording: System Settings → Privacy & Security → Screen & System Audio Recording → turn on Rundeck, then turn the magnifier off and on from the phone.

I replaced my iPhone

Pair the new one from its Rundeck app. Remove the old one in Rundeck's settings on the Mac under Paired devices.

Try it without a Mac

Choose Try the demo on the first screen of the iPhone app to use every page against a simulated Mac.